For our team in Vienna we are looking for a

Solution Engineer (m/f) for Service Monitoring & Assurance


As a Solution Engineer for Service Monitoring & Assurance you ensure the delivery of high quality projects in a timely and cost effective manner. You will derive from the business demands the service quality indicators and will depict services into monitoring requirements enabling centralized management of Liberty Global’s pan-European networks, systems, applications and visualizing end-to-end services.

Your Responsibilities:

  • Actively participate in the delivery process of Service Management and Assurance solutions
  • Support and drive deliveries from the first idea, through design and built phases till go live with various analysis, evaluations and presentations on commercial, technical, organizational and management level
  • Represent and defend the deliveries in various business and technical boards
  • Ensure that business driven projects are properly covered by monitoring solutions during design and built, conduct impact analysis
  • As a point of contact for assurance solutions, stay in continuous contact with Architecture-, Technology- and Product teams, as well as affiliates and vendors to understand business demands
  • Definition, design and maintenance of an overall service repository
  • Drive vendor relation for roadmaps and operational reviews
  • Contributing to development and administration of internal standards and policies

Your Skills:

  • Completed university degree in business informatics or equivalent
  • Knowledge about Application Management, Network Management, cable and IP network technologies
  • Good understanding of Service Assurance and respective tools
  • Knowledge of architecture, engineering and operations of IT infrastructure and Applications
  • Understanding and ideally experience with business process frameworks like ITIL or eTOM
  • Experience in management of projects including implementation / migration / upgrades
  • Good communication skills at all levels of the hierarchy in English, German skills are an asset
  • Willingness to travel from time to time

We offer you:

  • An interesting and diversified position in an international team
  • Opportunity of further developing your career within our organization
  • Working environment and fringe benefits of an international company
  • A salary starting at € 3,000 gross per month – the actual salary is depending on qualification and experience

We are looking forward to receiving your CV and motivational letter in German or English language.